Welcome to Elexbig – Nigeria's tech marketplace for gadgets, electronics, and modern tech products designed for everyday consumers nationwide.
Menu
Chat
Call

Shopping cart

Privacy Policy

Effective Date: July 21, 2026

ELEXBIG ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ELEXBIG website, mobile services, and marketplace.

By using ELEXBIG, you agree to the collection and use of your information as described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Delivery and billing address
  • Date of birth (where required)
  • Business information (for vendors)
  • Payment-related information (processed securely through payment providers)

Account Information

  • Username
  • Password (encrypted)
  • Order history
  • Wishlist
  • Saved addresses

Device Information

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Cookies and similar technologies
  • Usage data

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process orders and payments
  • Deliver products and services
  • Provide customer support
  • Verify vendors and customers
  • Improve our website and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized activities
  • Send important service updates
  • Comply with legal obligations

Where permitted by law, we may also send promotional emails and marketing communications. You may opt out at any time.


3. Cookies

ELEXBIG uses cookies and similar technologies to:

  • Remember your preferences
  • Keep you signed in
  • Improve website performance
  • Analyze website traffic
  • Personalize content and recommendations

You can manage or disable cookies through your browser settings, although some features of the website may not function properly.


4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Verified vendors to fulfill your orders
  • Payment service providers
  • Delivery and logistics partners
  • Technology and hosting providers
  • Law enforcement or government authorities where required by law

All third parties are expected to protect your information appropriately.


5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.


6. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Object to certain processing
  • Withdraw consent where applicable
  • Request a copy of your personal information

Requests may be subject to legal and operational requirements.


7. Vendor Information

Vendors may be required to provide additional business information for verification purposes. This information helps maintain a trusted marketplace and may include business registration details, identity verification documents, tax information where applicable, and banking details for payouts.


8. Third-Party Links

Our website may contain links to third-party websites or services. ELEXBIG is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.


9. Children's Privacy

ELEXBIG is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.


10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain business records

When information is no longer required, it will be securely deleted or anonymized where appropriate.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of ELEXBIG after updates become effective constitutes acceptance of the revised Privacy Policy.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email:support@elexbig.com

Contact Page:https://elexbig.com/contact-us

 
 
Subscribe for exclusive deals!Subscribe for exclusive deals!Subscribe for exclusive deals!Subscribe for exclusive deals!
Subscribe for exclusive deals!
Get the Latest Elexbig News and Giveaways

Subscribe for exclusive deals!